Can’t find your answer?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 05 – 10 business days from the time your package arrives back to us for a refund to be issued.
Orders & Shipping
Placing an order is easy! Simply browse our products, add your favorites to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, then confirm your order.
We mainly support shipping within the mainland United States. At this time, international shipping options are limited.
Orders are processed quickly and typically ship within 3–7 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.
Yes! You will receive shipping updates by email. You can also track your order anytime by logging into your account and viewing your order details on the My Account page.
Returns & Exchanges
We accept returns within 14 days of delivery, as long as items are unused, in their original packaging, and in resellable condition. For hygiene reasons, some beauty products (such as opened cosmetics or lashes) may not be eligible for return unless defective.
To start a return or exchange, please contact us at support@fehfehbeauty.com within 14 days of delivery. If your item is damaged or incorrect, include photos of the issue. We’ll guide you through the next steps.
